
Why, oh WHY do so many people on social media put “laughing” reactions on posts that show terrible human suffering? Even crying children in war zones, a picture of that baby that was shot in the Walmart parking lot, a child being separated from her family. Why do some cheer on the Ebola that’s spreading in the Congo? Why do so many react defensively about injustice or the suffering of others? For example: “Well they broke the law.” Or, “he should have complied” or saying they want to buy a beer for the ICE agent who killed Renee Goode?
Here are some possibilities:
- Group identity becomes stronger than compassion. People often show less empathy for those they perceive as outsiders.
- Moral justification. “They broke the law” or “He should have complied” can reassure oneself that the world is fair. This is called, “just-world hypothesis.”
- Distance. Seeing suffering through a phone screen is different from standing next to a crying child. Some who would comfort an injured person in real life may react callously online.
- Performing for an audience. A “😂” reaction is not always actual amusement. Sometimes it’s a tribal signal: The reaction is less about the victim than showing loyalty to one’s “team.”
- Dehumanization. History shows that when people are repeatedly described by leaders in media and politics as criminals, invaders, parasites, terrorists, or enemies, others begin to see them as less than fully human. That makes cruelty easier. This has been documented in many contexts, from wars to genocides.
- Psychological defense. Some people cope with disturbing news by denying it, minimizing it, or mocking it.
- Online disinhibition. People are often meaner behind a screen than they would be face to face. The relative anonymity and lack of immediate consequences reduce normal social restraints.
- Echo chambers. If someone’s online community rewards cruel comments with likes and approval, those comments become normalized. What once would have seemed shocking gradually comes to feel ordinary.
Social media can distort our perception. I should remember that in the real world, disasters are still met with strangers donating blood, neighbors bringing meals, volunteers searching through floodwaters, and people quietly caring for one another. In spite of everything, compassion remains beautifully common.
And what is the best way to react to apparently heartless people? How do I have compassion for them?
I should remember that people who have stopped feeling compassion are not necessarily happy people. They may be afraid, angry, overwhelmed, lonely, immersed in media that constantly tells them to fear certain groups, or rewarded by their social circle for cruelty. None of that excuses their horrible comments. But it does mean that the person behind the comment is likely carrying wounds, distortions, or habits that have narrowed their ability to see another person’s humanity.
A prayer from Alcoholics Anonymous about encountering mean people is,
“This person is sick. How can I be of help? God save me from being angry.”
I do think anger is an important emotion. However, anger at random mean people is not good for me and doesn’t help them either.
I am Catholic. I don’t believe in bad people. God intended us to be good, and he made us good in spite of original sin and concupiscence, (the tendency to sin) God loves us all.
God sees everything: the suffering and injustice, as well as those committing it, and those of us who witness with empathy or mockery.
I don’t have the commission to straighten people out. They’re not my kids; they’re God’s kids.
Maybe next time I can imagine two wounded people instead of one: the victim in the story, and the commenter whose heart has become so constricted that they can laugh at suffering. The first deserves justice and mercy, and prayer. The second also needs healing, and prayer though they don’t seem to know it.
I think St. Teresa of Avila would tell me that my task is not to carry every burden in the world by sheer emotional force. As a Carmelite, my part is to stay close to Jesus, and from his sacred heart, receive the love I need to give away. If I try to absorb every tragedy and every cruel comment, it does nothing but damage my heart, which is such a mood sponge, and ruin my day. Prayer is one way of gently wringing it out.
I could, if I bump into mean posts or comments, pray a quick prayer.
“Lord, have mercy on these people who are so deeply harmed,
have mercy on the hard of heart,
and have mercy on me too.”
The best response can also be to close the app, water my persimmon trees, tend my chickens, stock my Little Free Library, pray for immigrants in detention, write a reflection, or encourage my daughter before a gig. Those are not escapes, just a better contribution to the world than freaking out.
Catholic author Leticia Ochoa Admas writes that (in paraphrase,) every act of mercy, every refusal to mock another person, every prayer for someone whose heart has hardened, is a rose laid at the feet of the Virgin Mary. Well I love her so I will let that motivate me.
The world scatters thorns wildly and seemingly without plan or reason. Maybe my job, our job is to keep growing roses anyway.























